Why You Should Customize Your Automation Software


Implementing Business Process Automation (BPA) software is a great way to streamline your business processes and save time and money. However, BPA software can create its own set of problems if it is not suited to your business, or if you find yourself running multiple commercial software applications. By customizing BPA software, you can have a software solution that is tailored to your unique business needs.


Benefits of Customization

Reduced Workload: Building custom software or integrating commercial software can save your employees significant amounts of time by eliminating manual tasks, redundant data entries and streamlining workflow.

Higher Accuracy: Reduce errors associated with data entry by eliminating or reducing the number of entries. This can be done through the implementation of custom algorithms and integrating any applications to ensure information is shared between them.

Increase Productivity: By decreasing the amount of time employees have to spend on tasks that can easily be automated, you enable them to focus their entries on high-level tasks.

Adhere to Standards: Automation makes it easier to be consistent, accurate and on time. This is particularly important for industries that have to follow standard protocols, such as the health care and insurance sectors, and municipalities.

No Vulnerability: With custom development, your software is maintained for as long as you require it to be and you decide when and what features will change over time. With commercial off-the-shelf software, you are at the mercy of the vendor. The vendor could decide to no longer maintain or update the application, leaving you with outdated software or forcing you to seek a new solution.


Types of Customization

Integrations: While many businesses may find a commercial software application that suits their needs, the result is often a series of disparate applications. This can result in redundant data entries and information not being shared among applications. By integrating BPA software, your business can attain a bird's-eye view of all applications, as well as further improve efficiency.

Add-Ons: In many cases, a business may find a commercial software solution that fits most of their needs, but is lacking one or two key features.  In this scenario, custom software can be built to extend the capabilities of another application and add the desired functionality.

Built From Scratch: Many businesses choose to build their own software solutions because there is no existing software that can be adapted to fit their unique needs. This is often the best solution for businesses as it enables them to dictate how the software will adapt as their businesses grow. This ensures that the software scales alongside the business accordingly.