How your employees feel about their work permeates your entire business. Keeping your employees happy will increase retention, morale and productivity, and will lead to better customer service.
New software is introduced to solve problems, but it can create more work if it forces your employees to adapt to the software. By choosing a custom software solution that fits your business, you can improve job satisfaction, and save time and money.
Using software that doesn’t match your business needs is cumbersome and your employees will inevitably become frustrated. Custom software improves workflow, allowing your staff to focus on the job, rather than the logistics of workplace technology.
How often do your employees handle the same information? Do they have to manually enter the same data over and over again? Custom software can minimize data entry by integrating your commercial software systems so they communicate or adding functionality to your current software, or you can build an application that handles data precisely as you need.
Decrease Training Time
With new technology comes a learning curve for your employees. You may need multiple commercial software programs, and your employees will require training for each program. Training is costly and time consuming, particularly for smaller businesses with leaner staffs. Because custom software is tailored for your business, it is easier to learn and use. This will decrease training time and save you a lot of money and wasted effort.
Improve Help and Support
Not every business has the luxury of a large information technology department. If you’re a small business owner, your IT team may be one staff member or non-existent. As a result you become dependent on commercial software vendors for support, which can lead to long wait times and varying support quality.
When working with a software development company like Gravit-e, you can expect a high level of support. We are available 24/7 to help with any issues and can quickly solve problems with our custom products. When we build custom software solutions we take the time to understand exactly what your needs are, and continue to host and maintain your applications after they have been implemented.